Beneath the surface of every business decision is uncertainty—coming from all sides. Team members are unsure of the length of the pandemic, the direction of the economy, and the unknown impact to their future. Forecasting has become harder, and pre-COVID financial models are no longer relevant. Leaders are relying on their instincts and judgment to adapt quickly and make the best decisions. But forming a robust inner circle of peersmwho share insights, both inside AND outside your company, can shed light on new solutions and give you a safe sounding board.

According to a recent Vistage report, 80% of businesses witnessed a reduction in revenue during the pandemic. This was a direct result of customers shutting down or postponing non-essential purchases. Now these businesses are beginning to jump-start the growth engine by creating new demand in new areas, rebuilding opportunity pipelines and re-engaging with customers. COMPANY-WIDE ADOPTION OF NEW MODELS dor customer/cient retention, building relationships through online channels like podcasting, text chats and video messaging. Thes new points of contact translate to new customer behaviors that increase sales/growth.

The pandemic has changed the workplace forever. Today’s leaders must rethink the workplace with physical health, safety and mental well-beiing a top priority. And for those companies adopting remote work as a permanent option, leaders need to adapt their culture and communications to thrive in the new reality. AN-FRIENDLY EXPERIENCE, whether for customers, clients or employees, includes livestreaming large group experiences and trainings, interactive whiteboard, and small group breakouts to ease the monotony of endless Zoom calls.